Frequently Asked Questions

Where is the CIBC Theatre located?

The CIBC Theatre is located in downtown Chicago, built on the monumental Majestic Palace. It’s right in the heart of the Loop district and it’s in close proximity to lots of other tourist attractions in the area.

Address: 18 W. Monroe St. Chicago, IL 60603-2400

What types of events are held at the CIBC Theatre?

Broadway in Chicago holds a large number of productions at the CICB Theatre. More recently, it was the home of the Broadway spectacular Hamilton. Stay updated on the latest productions live at the CIBC Theatre by subscribing to our newsletter!

What is the age limit for events at the CIBC Theatre?

It is encouraged that children 5 and above attend the events as a courtesy to other guests, and that children under 2 do not attend. This suggestion may change depending on the content of the show. Your purchase will contain any particular age restrictions.

Prior to purchasing, it is recommended that parents should make an individual decision about the content of each show. All attendees, regardless of age, must have a ticket; children must be accompanied by an adult; and disruptive behavior will result in ejection from the theatre.

Are there food and drinks allowed in the CIBC Theatre?

Food and drinks from outside the venue are prohibited to be brought inside the CIBC Theatre. There are numerous restaurants outside the venue where you can comfortably dine in before and after the show. Check our Plan Your Trip page for recommendations on the best restaurants in the area!

Is there parking available at the CIBC Theatre?

Yes, the InterPark is the official parking garage of the CIBC Theatre. If you’re headed to a show, this is the ideal location for parking as patrons may receive a special discounted rate. In addition to this, the parking garage is secure and accessible.

Are bags permitted inside the CIBC Theatre?

Yes, but do not bring anything that will not fit comfortably under your seats. As guidance, bags which are 10”x10” in size may be subject to an inspection before entering the venue. To avoid delays when entering, it is recommended not to bring large bags.

Are mobile phones permitted in the theatre?

Yes, provided that you switch them off prior to the show. Similar devices such as beepers and smart watches are also allowed inside the venue but they need to be switched off to avoid loud sounds that may disrupt other patrons.

What if I arrive late for a show?

All productions shall begin promptly at the hour specified on your ticket. Any guest who arrives late or exits the theater during the performance will be seated at Management’s discretion. Broadway In Chicago maintains the right to reject admittance or remove any individual whose behavior is judged unruly or who fails to comply with these or other Broadway In Chicago standards, without refunding any amount of the ticket purchase price.

What are the provisions for hearing impaired patrons?

Patrons may obtain free assisted listening devices from the House Manager, granted that it must be accompanied by a driver’s license. Call (312) 977-1700 for the schedule of performances that will be interpreted for the Deaf and Hard of Hearing.

Where can I get tickets to a Broadway production in the CIBC Theatre?

Tickets to Broadway in Chicago are available on the events page. Be sure to take advantage of our exclusive offers and deals! Plus, Ticket Squeeze offers a 100% guarantee for all purchased tickets, so you’re in great hands. Through this guide, you will get the best prices with the lowest fees.